Our values guide how we behave as a business – including how we communicate and use the data that you confide in us. We hold a strong commitment to keep it safe and we do our best to do so throughout the lifecycle of the data in our processes: from communication design to its deletion.
To complement our global approach to privacy protection, this policy also incorporates specific information privacy rights granted to individuals under Californian and Australian privacy law.
We take great care about our use of personal data, and below you can find the details of what we do to protect your privacy. This policy covers, among other topics:
We define your data as any information about you by which you can be identified or be identifiable. This can include information such as:
When we refer to “personal data” in this policy, we are also referencing “personal information,” as it is defined under California law and as it is defined under Australian law.
Our Services and our Business-Client relationship have their own, individually defined, set of privacy rules.
4TUNE ENGINEERING, Limited, Av. António Augusto Aguiar N. 108 - 4, 1050-019 Lisbon, Portugal is the data controller in respect of your personal data. This means that we are responsible for deciding how and why we hold and use your personal data. If you want to contact us directly, you can find our contact details in the “How to contact us” section below.
We collect your personal data when you visit our websites, subscribe our newsletters, use our resources or when you interact with us. We will only collect your personal data in line with applicable laws. We collect your personal data in various ways:
More details about these three categories of personal data are provided below.
When you access or download content on our sites in 4tuneengineering.com we collect:
We will not collect special categories of data from you - such as personal data concerning your race, political opinions, religion, health or sexual orientation.
If you have mentioned 4TE in posts on social media sites, then we may collect your social media handles. For example, when you mention the 4TE in a LinkedIn post, we may collect your LinkedIn handle.
When you post on a discussion board or comment publicly on an article on one of our sites, the personal data you post, including your username and other information about yourself, are publicly accessible. This personal data can be viewed online and collected by other people. We are not responsible for the way these other people use this personal data.
We collect personal data when you:
We use personal data collected through our sites only when we have a valid reason and the legal grounds to do so. We determine the legal grounds based on the purposes for which we have collected your personal data.
The legal ground may be one of the following:
We may transfer your personal information to countries other than the country in which the data was originally collected, including Brazil. The countries to which we transfer personal information may not have the same data protection laws as the country in which you initially provided the personal information.
We do not aim any of our products or services directly at children under the age of 13 and we do not knowingly collect personal data about children under 13. Some of our services may have a higher age restriction and this will be shown at the point of registration.
We have implemented appropriate technical and organisational controls to protect your personal data against unauthorised processing and against accidental loss, damage or destruction. Although we will do our best to protect your personal data once with us, we cannot guarantee the security of any personal data sent to our site while still in transit and so you provide it at your own risk.
We may share your data for administrative purposes, or when we have a legitimate interest in doing so. For example:
Any organisations which access your data in the course of providing services on our behalf will be governed by contractual restrictions to make sure that they protect your data and keep to all data privacy laws that apply.
If we have asked for your permission to process your personal data and we have no other lawful grounds to continue with that processing, and you withdraw your permission, we will delete your personal data. However, when you unsubscribe from marketing communications, we will keep your email address to ensure that we do not send you any marketing in future.
If we have your permission, we may send you materials we think may interest you, such as new contente or information.
You can decide not to receive these emails at any time and will be able to “unsubscribe” directly by clicking a link in the email.
Sometimes we may contact you for market research purposes, for example about a survey.
If you have raised a query or a complaint with us, we may contact you to answer your query or to resolve your complaint.
When you visit our sites or when you use our apps, we may collect personal data from you automatically using cookies or similar technologies. A cookie is a small file that can be placed on your device that allows us to recognize and remember you. It is sent to your browser and stored on your computer’s hard drive or tablet or mobile device. When you visit our sites, we may collect information from you automatically through cookies or similar technology, such as a tag, pixel, or other web beacon.
4TE only uses 3rd-party cookiers – cookiers used by our partners such as LinkedIn, Hubspot and Google. Because of how cookies work, our website cannot access third-party cookies; nor can other organisations access the data in the cookies we use on our website.
Cookies are a key part of how we deliver advertising on our sites. Among other uses, they allow us to show more relevant advertising to people who visit 4tuneengineering.com by showing you adverts that are based on your browsing patterns and the way you have interacted with our sites and apps. We can then show you adverts which we believe may interest you.
It is possible to stop your browser from accepting cookies altogether by changing your browser’s cookie settings. You can usually find these settings in the “options” or “preferences” menu of your browser.
You have a number of rights with regard to the personal data that we hold about you and you can contact us with regard to the following rights in relation to your personal data:
If you would like to exercise any of your rights specified above, please email qms@4TuneEngineering.com or write to the Data Protection Officer at 4TUNE ENGINEERING, Limited, Av. António Augusto Aguiar N. 108 - 4, 1050-019 Lisbon, Portugal. We will deal with requests within one month.
CWe may need to request specific information from you to help us confirm your identity. If your request is complicated or if you have made a large number of requests, it may take us longer. We will let you know if we need longer than one month to respond. You will not have to pay a fee to obtain a copy of your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive.
If you have any questions about how we use your personal data or if you have a concern about how your personal data is used, please email qms@4TuneEngineering.com or write to the Data Protection Officer at 4TUNE ENGINEERING, Limited, Av. António Augusto Aguiar N. 108 - 4, 1050-019 Lisbon, Portugal.
Complaints will be dealt with by the Data Protection Team and will be responded to within 30 days.